Shipping Policy

All product purchases from MyCyclingGear.com are made pursuant to a shipment contract.  This means that the risk of loss and title for products pass to you upon our delivery to the carrier.  In order to protect you we insure all shipments, except USPS shipments, and the cost of insurance is included in the shipping costs computed at checkout. 

 

MyCyclingGear.com offers Ground shipment (free ups ground not available for Alaska, Hawaii or territories of the U.S.), 2nd Day Air and USPS Priority mail to the 48 contiguous states, Alaska, American Samoa, Hawaii, Puerto Rico, the U.S. Virgin Islands and Guam.  As mentioned above, we automatically insure all Ground shipments and 2nd Day Air shipments.  The insurance cost is included in the shipping charge computed during checkout.  These two methods also allow you to track your shipment using the tracking number we provide you via email after we ship your order.  USPS Priority mail is generally the lowest cost option for items weighing less than 2 pounds; however, USPS Priority mail orders cannot be tracked nor insured and the delivery date is not guaranteed.  Next day shipping may also be available depending on product availability.  Please contact our Customer Care representatives by calling 1-866-874-2525 or emailing customerservice@MyCyclingGear.com to schedule next day shipping.

 

Shipping costs can be estimated before reaching the checkout section by aggregating the dimensional weight of the items you will be ordering.  Dimensional weight is a standard measure used throughout the freight industry that considers the amount of space your package will take up on an aircraft in relation to the actual weight of your package. The dimensional weight of each item sold by MyCyclingGear.com is listed on each product page.  Once you have computed the total dimensional weight of your order, you can estimate your total shipping costs by finding the weight and your preferred shipping method in the shipping rate estimates table.  The actual costs computed when you reach the checkout section will vary from this estimate based on the "ship to" zip code.  Differences may also result from carrier rate changes not reflected in the table.  Please do not use the shipping rate estimates table to estimate shipping costs outside the contiguous United States.  Contact our Customer Care Specialists at 1-305-252-0666 or email at customerservice@MyCyclingGear.com to request shipping quotes to other countries as well as Alaska, Hawaii and all US Territories. 

 

MyCyclingGear.com ships orders received by 10:00am EST by the end of the business day.  If the product you ordered is out of stock, we will make every effort to ship it within 48 hours.  MyCyclingGear.com will pay for Ground shipment if your order is split into more than one shipment as a result of an out of stock item.  The following in-transit averages can be used to estimate the arrival of your shipment after you have received the MyCyclingGear.com email confirming shipment.

Ground shipments - 5 to 7 business days after shipment

2nd Day Air - 2 business days after shipment

USPS Priority mail - 2 - 3 days after shipment (not guaranteed).  USPS Priority ships out on Tuesdays and Thursdays.


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